Section 02

AI & AX

Agents, RAG, enterprise transformation, and AI engineering.

Start here

Building AI systems, and changing how work gets done

This is a place for both: how to design and operate reliable AI systems, and how to embed them in real work so they create a durable result. Start with the question most useful to you now.

01

Build and operate

Agent Engineering

How to build agent systems that keep going after a failure, rather than stopping at the demo.

  • Drawing a clear boundary between the agent and the backend
  • Handling long-running work with async execution, workers, and streaming
  • Connecting state, retries, cancellation, and observability into a recoverable system
02

Redesign the work

Enterprise AX

Going beyond AI adoption to redesign the work and decisions that make up an organization.

  • Choosing the high-value work worth solving first
  • Designing workflows in which domain experts own the tool
  • Turning adoption, measurement, and expansion into an operating discipline

Latest notes

Recent AI & AX writing

Experiments and notes outside the two series, collected in reverse chronological order.

12

Why Is vLLM Slow?

Diagnosing bottlenecks with TTFT, TPOT, and KV cache

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// Lightweight delegated tracking: capture the FIRST deliberate interaction // per Lab/article, including preset clicks. No passive views or slider spam.